
For estate agents who are tired of watching deals fall through for the lack of a phone call.
The Problem
Every fall-through costs your agency money. Most are avoidable.
The average residential fall-through costs an agency between £1,000 and £3,000 in lost fees, wasted marketing time, and re-listing costs. And the single biggest cause? A lack of proactive communication.
Your negotiators are brilliant at winning instructions and closing offers. But once a deal is agreed, it often gets handed to a chase-and-wait process that nobody truly owns. Solicitors don't call back. Surveys get delayed. Buyers go quiet. And before you know it, the deal is dead.
That's where TPTE comes in.
What We Do
We own your pipeline from offer to exchange.
→ Proactively chase solicitors, mortgage brokers, and surveyors
→ Keep buyers and vendors informed before they feel the need to chase you
→ Identify potential problems early and resolve them before they escalate
→ Log all communications so your team has full visibility at all times
→ Provide weekly pipeline reports so you always know where every deal stands
→ Escalate issues to you when decisions need to be made, never leaving you out of the loop.
The Problem
Your database is full of deals that never happened.
Buyers who went cold because nobody called back. Vendors who left because they stopped hearing from you. Valuations that never got booked. Database contacts who've been sitting untouched for months.
Consistent follow-up is the single biggest difference between agencies that grow and agencies that plateau. Most agencies know this. Very few actually do it — because their negotiators are too busy doing everything else.
We turn your pipeline into a converting machine.
→ Timely viewing feedback delivered to vendors — every time, without fail
→ Structured buyer follow-up sequences that keep interest alive
→ Regular vendor reports that reassure clients and reduce withdrawal risk
→ CRM cleaning, tagging, and reactivation of dormant contacts
→ Valuation booking support and lead nurture sequences
→ Weekly performance reporting with missed opportunity identification
How many missed opportunities are hiding inside your CRM?


Matching clients with the most effective & appropriate social media support suitable for their businesses. From automated listings, curated adverts to brand awareness.

We all need a time off, whether it be holidays, illness or just needing to address work life balance. We are a safe pair of hands to handle email, telephone and client support when you are unable to be there.

From monthly vendor reporting to database newsletters, we create engaging and informative content to keep your clients updated.
Branded and personalised using your data & local knowledge.

Wondering where you need to improve, where your team need to focus their energy or just simply an annual projection and plan for success, we can provide analysis to support you.